Billing Terms and Condition

Welcome to ER African Online Store. This policy outlines the payment methods, terms, and conditions for purchasing products through our website.

1. Accepted Payment Methods

We strive to make your shopping experience smooth and convenient. ER African Online Store accepts the following payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.

2. Currency

All transactions on ER African Online Store are processed in United States Dollars (USD). If your payment method uses a different currency, your card issuer or payment provider may apply currency conversion fees.

3. Payment Timing

  • Payments must be made in full at the time of checkout or, for COD orders, upon delivery.
  • Orders will not be processed or shipped until full payment is received.

4. Online Payment Security

We use industry-standard encryption to protect your personal and payment information. Our payment gateway is PCI-DSS compliant, ensuring your details are secure.

5. Payment Confirmation

Once your payment is successfully processed, you will receive an email confirmation from us at info@erafricanonlinestore.com, including your order details and invoice.

6. Failed or Declined Payments

If your payment fails or is declined:

  • Ensure that your payment information is entered correctly.
  • Contact your card issuer or payment provider to resolve the issue.
  • Reach out to us at info@erafricanonlinestore.com if the problem persists.

7. Additional Fees

  • Currency Conversion Fees: May apply if your payment method is linked to a currency other than USD.
  • Cash on Delivery Fees: If applicable, will be disclosed during checkout.

8. Refunds and Cancellations

  • Refunds will be processed in the original payment method within 10 business days after approval.
  • To cancel an order, customers must contact us at info@erafricanonlinestore.com within 24 hours of placing the order.

9. Contact Us

For any questions or concerns regarding payments, please contact us:
Email: info@erafricanonlinestore.com
We are here to assist you!

Thank you for shopping at ER African Online Store!